Privacy Policy

This privacy policy explains how DoWell and its allied organisations handle your personal information and data when you act as a respondent to our market research studies.

This privacy policy applies to all the products, services and websites offered by DoWell and their affiliates, except where otherwise noted. We refer to those products, services and websites collectively as the “services” in this policy

Purpose of Collection and usage of InformationDoWell is a market research company doing research for its clients and own purpose. We need your valuable opinion for our research to authenticate, analyse and conclude data and findings in our reports

Our Research studies are conducted based on code and conduct of ESOMAR, MRA, AMSRS and EphMRA based on client’s requirement and objectives of a project

Why we select you–  We select you as a respondent to our research based on the profile disclosed by you to us or to public media. Based on this profile, D’Well or our client feels that your opinion is valuable to our research.

We safeguard your contact Information– we won’t sell, disclose or publish any personal information without your consent. We do not sell your survey data to third parties without taking your consent. We don’t use your data for marketing or any other purposes.

We hold your personal data securely– We keep personal data safely in our/clients place for analysis purpose, we won’t keep your individual opinion more than 90 days after compiling the report. After 90 days We keep only the report for the purpose of reference.

Owner of Survey data – DoWell and its sister concerns or clients are the owners of all data disclosed by you.

What Information We collect– In the course of your participation in the Study, you may be requested to provide comments, feedback ideas, reports, suggestions, data or other information to DoWell (collectively “Feedback”). Your voice and/or image may be recorded and such recording will also be considered “Feedback”. DoWell may use any Feedback You provide to develop and enhance client’s current or future products and services. You need not disclose to DoWell any third-party information that you are obligated to maintain as confidential.

We may collect your personal information or data from third parties if you give permission to those third parties to share your information with us.

Non Disclosure Agreement– Any feedback You communicate to DoWell is kept confidential and any information provided to You by DoWell and clients during the Study period shall be considered confidential. You will be requested to accept non-disclosure agreement (NDA) before your response to research questions.

Processing data after your response– Collective responses from different respondents like you are analysed together based on logical, empirical, statistical or psychological approach and it is presented in our report without disclosing your personal identity.

Use of reports based on your data- We do not disclose any report based on your data to third parties without your consent, DoWell or client will use this for their present or future strategies.

Information security– We maintain all proper physical, electronic and procedural security measures to protect survey data and personal information.

Changes in Privacy policy– We may update this policy from time to time by posting a new version on the DoWell Research Website. Please refer to this policy regularly.

Please contact Managing Director of DoWell in thomas@dowellresearch.sg if you have any doubts and concerns.